Orders, Shipping & Returns
🧾 Orders, Shipping & Returns
A simple guide to how your custom vintage map gets from us to your wall — safely and beautifully.
✅ Order & Print Details
Each Sanborn map is printed to order — just for you.
- Standard Print Size: 24" x 30" frame-ready (map image is 24" x 28" with 1" trim margin top & bottom)
- Paper Type: 7.9 mil satin photo paper — professional-grade with a semi-gloss finish
- Display Life: Designed to last 30 to 200 years indoors (depending on lighting)
- Best for: Homes, offices, libraries, schools, restaurants, gift shops, or historic displays
- Color Accuracy Disclaimer: Colors may vary slightly due to display and printing differences
🖼️ Note: Some map types (like bird’s-eye views or cityscapes) may differ in size. Always check the product description for exact dimensions.
📦 Shipping Information
- We print and ship within 1–2 business days
- Most U.S. customers receive their orders within 3–5 business days
- Every map is rolled and shipped in a heavy-duty tube for protection
- We currently ship to U.S. addresses only
- For international or bulk orders, please contact us directly
💬 Returns & Refunds
We accept returns only for defective or incorrect products.
Because each map is custom-printed, we cannot accept returns for non-defective items.
However, every order is backed by our 30-Day Satisfaction Guarantee, which means we will always make it right if there's an issue with your print.
An item qualifies for a return or free replacement if:
- It arrives damaged
- The wrong map or size was sent
- There is a printing defect
Exchanges
We accept exchanges only when we made an error (such as shipping the wrong map or a damaged item).
Return Window
Eligible items may be returned or replaced within 30 days of delivery.
Condition of Returned Items
Returned items must be in new or slightly used condition (opened for inspection is okay).
How to Start a Return
To request a return or replacement for an eligible issue, please contact us at:
📧 hometownhistorymaps@gmail.com
Please include your order number and a photo of the issue.
If a return is needed, we will provide a prepaid return label at no cost for defective or incorrect items.
Most issues can be resolved quickly without requiring the item to be shipped back.
Return Method
All returns are handled by mail.
Return Label Cost
Return shipping labels (when required) are provided at no cost for eligible issues.
Countries We Serve
United States
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🏛️ Historical Print Notice
These maps are digitally scans of originals often over 100 years old. Their charm comes from:
- Faded ink
- Fold lines
- Library of Congress stamps
- Age-related wear
We keep these details intact to honor their authenticity and historic value.
Want to personalize something or ask about a special order?
📬 Just email us at hometownhistorymaps@gmail.com — we love special requests.
Let customers speak for us
from 8 reviewsThe Santa Cruz map is beautifully reproduced! We are having fun comparing the old map with current day street names. In addition, Home Town Maps customer service is friendly and quick to respond if you have any questions.
Good quality paper. What would you suggest for mounting? Acid free foam core board?
I really like the map and the photo quality paper. I was hesitant to purchase due to price, but printed on photo paper was worth it.
The only critical feed back I have is that it was difficult to get the map out of the tube, even with rolling the map tighter from the center. The edge of the map was slightly wrinkled, possibly from trying to get the map out of the tube.
I'm using the map researching New Albany for a model railroad project. Since I'm not framing and hanging on the wall the minor wrinkling on the edge wont effect it.
I really like the map and the photo quality paper. I was hesitant to purchase due to price, but printed on photo paper was worth it.
The only critical feed back I have is that it was difficult to get the map out of the tube, even with rolling the map tighter from the center. The edge of the map was slightly wrinkled, possibly from trying to get the map out of the tube.
I'm using the map researching New Albany for a model railroad project. Since I'm not framing and hanging on the wall the minor wrinkling on the edge wont effect it.
Loved it. The map says part two. It is half the town. Any chance you can get the other half of the town? I would love it!!!!! Hanging it in the 1902 jailhouse now Airbnb. Marked in red on the corner of this map!
I love my maps! The clarity and large size are fantastic! The two I purchased will probably end up at the local Historical Society office if I can part with them. I have used the online versions for years, but these enlarged maps are so much easier to work with and are going to look great on the wall. The price is right, and the service was prompt. I look forward to ordering more if they are available. Thanks for this service.
These maps are fantastic. It’s a wonderful snapshot of what our old town used to look like. Gives a treasure map feel to it and very rustic. A great addition to your office or above the mantle.
Awesome map of my hometown! When I first found out about these maps I was amazed at the detail of each building in the town. These really help you visualize what your time was like years ago!
📜 More reviews are coming in as we continue to grow.
We’re grateful for every customer who helps us preserve and share America’s hometown history. If you’ve purchased a map, we’d love for you to leave a review and let us know where your map found a home!