Refund policy
Returns
Each map we sell is custom-printed just for you. Because of this, we’re unable to accept returns unless something goes wrong on our end.
We gladly offer refunds or free replacements for:
- Orders damaged during shipping
- Incorrect maps or sizing sent in error
If there’s an issue, just reach out — we’ll make it right.
Refund / Replacement Details:
We have a 15-day Refund or Replacement policy (noted above), which means you have 15 days after receiving your item to request a Refund or Replacement.
To be eligible for a refund or replacement, you must e-mail a picture of your damaged or incorrect item for us to review. You’ll also need the receipt or proof of purchase.
To start a refund or replacement, you can contact us at hometownhistorymaps@gmail.com.